General Donations Inquiries
If you are encountering issue with your online donation, or have questions about your tax receipt, please contact our Donation Processing Centre at 416-934-3400 ext. 555 or email@example.com.
Blank / Grey Screen
If you see a blank grey screen when you access the online donations page, then this is caused by a setting in your internet browser (i.e. Chrome, Edge, Safari, Firefox).
You will not be able access the online donations page if your browser is set to block third-party cookies. The same problem can occur if you’re using your browser in incognito or private mode, which has the same effect since third-party cookies are normally set to be blocked in those modes. To change the settings on your browser, follow the steps that correspond to the browser you’re using.
The donation page does not work in Internet Explorer, which is an outdated application that Microsoft has replaced with the Edge browser.
Did this not help?
If the above instructions did not fix the problem for you, it may be a new issue we’re not aware of. Please use the contact us form below and we will investigate further.